B L K B K

Terms & Conditons

FONTS AND HANDSET TYPE RETURN POLICY

Downloadable fonts and stock art are not returnable or refundable once downloaded (we log when items are downloaded), for obvious reasons. If your purchase is proven defective and you notify us within 10 days of your purchase, we will either provide a replacement/update to that item or refund your money.

Due to the nature of online font or image software sales, the customer shall not be entitled to cancel any order which has been accepted by BLKBK. At the time of licensing (order confirmation) the font or image software, the font or image software shall be deemed to have been downloaded, opened and therefore accepted as non-returnable goods.

GOODS RETURN POLICY

All returns must be authorized by us before sending merchandise back.

The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, and accompanied by its original tags. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of BLKBK.

Original shipping fees are not refundable. A refund will be issued back to the original method of payment for the merchandise returned. We require up to 5 business days of receiving the merchandise at the BLKBK warehouse. Financial institutions may require additional days to process the refund before the funds are returned to the account.

The return authorization number must be clearly written on the outside of the package. Additionally, returns should be shipped with a service that provides a tracking number and insurance as we are not responsible for delayed or lost packages. Any returns received without a return authorization number or that do not comply with the above may be denied at the discretion of BLKBK.

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PAYMENT AND DELIVERY

BLKBK accepts major credit and debit cards including American Express, Visa and MasterCard. We also accept Paypal.

All charges and transactions are in USD. For all overseas visitors to our website, actual charges from your credit card provider may vary slightly due to fluctuations in the international currency exchange rates. BLKBK reserves the right to amend or modify their prices or package discounts without prior notice. BLKBK will not be responsible for any typographic errors or omissions, under any circumstances.

LICENCES

All goods are supplied on the understanding that all copyright and licenses applied to the goods are upheld and maintained by the purchaser. These include any multi-user and multi-site Licences. It is the purchaser's responsibility to ensure that these are kept up to date where applicable. BLKBK will gladly offer their expert advice on licenses if you need assistance. Please refer to the Licensing & Usage page for more info on purchasing our Fonts and Handset Type.

GUARANTEE

BLKBK products are fully guaranteed from technical defects. If you have a problem with any product supplied by BLKBK, simply contact us within 7 days of receipt of goods. Free technical support is offered to all registered users of our products. If the goods are found to be faulty or, if at our discretion, we agree to take back goods for any other reason, you must obtain a return authorization number (RAN) from BLKBK. Upon receipt of a return, with a RAN, BLKBK will issue a credit or supply a replacement as agreed. However, BLKBK shall not be under any liability in respect of goods which are altered, modified or repaired without BLKBK’s consent or defects which arise wholly or partly as a result of negligence or improper handling by any person or any other cause outside the control of BLKBK.

YOUR ONLINE ORDER IS SECURE

The details we ask you to give us to process your order is safe and secure. We use a Secure Sockets Layer (SSL) 256 Bit encryption technology on every transaction. In other words, every online transaction you make with BLKBK is unique and encrypted and therefore secure. 

 

All other inquiries may be sent via e-mail to mail@blkbktyp.com